What are your options?
We want to make shopping with Bridesmaids Etc. an enjoyable experience, that's why we offer a flexible returns policy.
Items can be returned within 14 days for one of the below options:
- Online credit voucher (this voucher does not have an expiry date)
- Refund (money refunded to original method of payment used)
- Sale items may only be returned for a store credit not refund
Freight costs are not refunded.
Sale items may only be returned for store credit not refund.
Swatches are not returnable or refundable.
See Sample Dress pages for returns policy of sample dresses.
Items must be received in original condition unworn, unwashed, with no animal hair and no makeup or deodrant marks (please take care when you are trying your dress on). Tags must be attached.
We reserve the right to refuse a return if the item is not in original condition.
How to request a refund
Email us as soon as possible to lodge your request at email@example.com
When returning your item, please enclose a copy of your order. If you are unable to do this please ensure you include your full name, address and phone number.
Send your item to:
Unit 1, 6 Nuban Street,
Currumbin Waters, Qld 4223
If you receive an item that is faulty please email us at firstname.lastname@example.org
We will offer a replacement or refund depending on the circumstances.